ORDER PROCESSING 

ORDERS ARE PROCESSED AND SHIPPED BETWEEN 48-72 HOURS AFTER THE ORDER HAS BEEN PLACED. ORDER DELAYS TEND TO INCUR DURING HOLIDAY SEASONS. PLEASE REACH OUT TO BOOZEVETERAN@GMAIL.COM FOR ANY FURTHER QUESTIONS REGARDING ORDER PROCESSING.

SHIPPING + HANDLING 

BOOZE VETERAN CO. ONLINE PURCHASES ARE SHIPPED VIA USPS FROM HOUSTON, TEXAS. BOOZE VETERAN CO. IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS.  SHOULD THE BUYER ENCOUNTER AN ISSUE WITH RECEIVING A PACKAGE, THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE WITH THE SHIPPING CARRIER. 

WE OFFER THE FOLLOWING SHIPPING METHOD:

• UNITED STATES POSTAL SERVICE ( 2-5 BUSINESS DAYS DEPENDING ON TRANSIT TIME/DEPENDING ON DISTANCE FROM THE PACKAGES ORIGINAL SHIPPING DESTINATION)

DO YOU SHIP INTERNATIONALLY?

BOOZE VETERAN CO. ONLY SHIPS WITHIN THE UNITED STATES OF AMERICA AT THIS TIME.

HOW CAN I TRACK MY PACKAGE?

ONCE YOUR ORDER HAS BEEN FULFILLED, YOU WILL RECEIVE AN EMAIL FROM US WITH YOUR TRACKING INFORMATION. YOU CAN TRACK THE PROGRESS OF YOUR ORDER DIRECTLY USPS WEBSITE OR APP.

WHEN WILL I RECEIVE MY ORDER?

WE WANT YOU TO RECEIVE YOUR ORDER AS FAST AS POSSIBLE!

ORDERS ARE TYPICALLY DELIVERED WITHIN 5 BUSINESS DAYS ONCE THE ORDER HAS BEEN FULFILLED. ONCE YOUR ORDER HAS BEEN FULFILLED, THE ESTIMATED DELIVERY DATE WILL BE SHOWN ON YOUR TRACKING PAGE.

 EXCHANGES

WE DO NOT EXCHANGE PRODUCTS, ONCE AN ORDER HAS BEEN PLACED IT CANNOT BE MODIFIED OR ADJUSTED. IF YOU HAVE ANY ISSUES OR CONCERNS WITH YOUR PRODUCT, CONTACT US AT BOOZEVETERAN@GMAIL.COM

REFUSED PACKAGES (RETURN TO SENDER)

ANY ORDER THAT IS NOT ABLE TO BE DELIVERED BY USPS WILL BE RETURNED TO BOOZE VETERAN CO. AND TREATED AS A RETURN. THE CUSTOMER WILL BE GIVEN A FULL CREDIT FOR THE ITEM(S) PURCHASED. 

I RECEIVED A DAMAGED PRODUCT, WHAT SHOULD I DO?

WE THOROUGHLY INSPECT ALL PRODUCTS BEFORE SHIPPED SO DON'T ANTICIPATE THIS HAPPENING BUT IF IT DOES, PLEASE EMAIL US AT BOOZEVETERAN@GMAIL.COM WITHIN 48 HOURS OF DELIVERY WITH DETAILED IMAGES OF THE PRODUCT(S) IN QUESTION.

IF YOU HAVE FURTHER QUESTIONS, PLEASE CONTACT BOOZEVETERAN@GMAIL.COM